Verify proper registration of vehicle access to RV Resort. Proper balancing of shift check-out procedures as it relates to credit card and cash sales.Ī clear understanding as it relates to all functions of the RV Resort reservation system application. Prepare “Welcome” packets for guest arrivals. according to Pala RV Resort policies and procedures. Knowledge of RV Resort sites’ availability at all times, for future and present dates.Įffectively schedule and process reservations, confirmations, cancellations, changes, and moves, refunds, etc. Maintain a pleasant and professional attitude when processing reservations or assisting guests. Promptly answer incoming telephone calls and ensure our guests are provided with high quality and service standards at all times. Must read, write, speak and understand English.Ībility to be flexible with work schedule. Must have mathematical, analytical, and reasoning ability.
Proficient in Microsoft Office (Excel, Word, and Outlook)Įxcellent phone etiquette, people, and strong communication skills. Reports directly to the RV Manager and RV Supervisor.
Ensure high standards of quality service are consistently maintained at the RV Resort. Assists RV Resort guests in all aspects of their site reservation, multiple reservations (RV Clubs), settling guest accounts, and their overall stay.
